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PERCY MOTORS

Chaussée de Namur 263
1300 Wavre

SHOWROOM

BUSINESS ZONE

satisfaction 0%
Alimentation 0 0% 1 33%
Refreshments 0 0% 1 33%
Coffee 1 0% 1 33%

COMFORT

satisfaction 100%
Good 1 100% 0 0%

SALES

SALES STAFF

satisfaction 39%
Honest 1 4% 4 14%
Helpful 5 18% 3 11%
Takes time 1 4% 3 11%
Attentive 2 7% 7 25%
No pushy 2 7% 0 0%
Flexible 0 0% 1 4%

SERVICE

satisfaction 68%
Service 6 27% 2 9%
Professional 7 32% 2 9%
Waiting time 1 5% 2 9%
Appointment 0 0% 1 5%
Detail 1 5% 0 0%

DESK

satisfaction 79%
Nice 5 36% 1 7%
Welcome 3 21% 1 7%
Buy back 0 0% 1 7%
Advice 3 21% 0 0%

DELIVERY

satisfaction 0%
Delivery time 0 0% 1 50%
Reliability 0 0% 1 50%

MANAGER

satisfaction 50%
Nice 2 50% 2 50%

CARS

RELIABILITY

satisfaction 0%
Delivery time 0 0% 2 50%
Quality 0 0% 1 25%
Lights 0 0% 1 25%

CARS TESTS

satisfaction 100%
Good 1 100% 0 0%

COURTESY CARS

satisfaction 0%
Good 0 0% 2 25%
Clean inside 0 0% 2 25%
Clean outside 0 0% 2 25%
Smell 0 0% 1 13%
Mileage 0 0% 1 13%
Availability 0 0% 1 13%

MOTORS

satisfaction 0%
Good 0 0% 1 100%

MECHANICS

DESK

satisfaction 23%
Attentive 1 8% 1 8%
Answer 0 0% 1 8%
Cool 0 0% 1 8%
Repectful 0 0% 4 31%
Nice 2 15% 3 23%

EFFICIENCY

satisfaction 0%
Find solution 0 0% 1 100%

MAINTENANCE

satisfaction 50%
Good 2 50% 0 0%
Cooling liquid 0 0% 1 25%
Tyres 0 0% 1 25%

TECHNICIANS

satisfaction 100%
Available 1 17% 0 0%
Car body 1 17% 0 0%
Professional 4 67% 0 0%

AFTER SALES

SERVICE

satisfaction 66%
Professional 8 28% 4 14%
Waiting time 5 17% 1 3%
Transparent 1 3% 0 0%
Good 4 14% 2 7%
Welcome 1 3% 3 10%

MAINTENANCE

satisfaction 17%
Documents 0 0% 1 17%
Good 0 0% 2 33%
Clean 1 17% 0 0%
Certification 0 0% 1 17%
Fast 0 0% 1 17%

DESK

satisfaction 42%
Nice 4 15% 6 23%
Attentive 1 4% 4 15%
Professional 3 12% 5 19%
Flexible 2 8% 0 0%
Fast 1 4% 0 0%

PLANNING

satisfaction 0%
Free/busy 0 0% 1 100%

REPARATION

satisfaction 50%
Service 3 38% 4 50%
Fast 1 13% 0 0%

PRICES

PRICE CARS

satisfaction 0%
Expensive 0 0% 1 50%
Cheap 0 0% 1 50%

PRICE MAINTENANCE

satisfaction 50%
Expensive/cheap 0 0% 2 50%
Transparent 1 25% 0 0%
Lights 1 25% 0 0%

BUY BACK

satisfaction 33%
Good 1 33% 2 67%

PRICE REPARATION

satisfaction 33%
Good 1 33% 2 67%